Refon started in 2021 in an Amsterdam workshop with a simple irritation: refurbished phones were graded generously and described vaguely. We do the opposite — measure everything, photograph every unit, and price each mark. Today a team of 23 technicians and support people renews thousands of iPhones a year for customers across Europe.
Honesty beats gloss. A scratch described is a scratch you chose. A scratch discovered is a return. We describe.
A renewed phone is the better phone. Roughly 77 kg of CO₂ and 240 g of e-waste saved per unit — and 40% off for the same daily experience.
Support is a technician, not a script. The person answering your email fixed a phone that morning.
Real answers, usually within the hour on weekdays.